}); Shipping & Return – My Cutia

Shipping & Return


How long can I get my order?

It may need 7-20days to ship your order depending on your order address.

Where is my order from ?

And your order will ship from United States.

Returns and Exchanges

What is our return policy?

We have a 30-day worry-free return or exchange policy. If you are not completely satisfied with your purchase, you can return it for a full refund or exchange.

How do I return?

To return, you just need to follow these simple steps

Contact us at service@mycutia.com in 30 days to get RA #after receiving your order. Write RA # on the note and return the item to our return address. Once a return is received, we will process the replacement / exchange immediately.

 Return will be credited to the original payment method.

Do you offer exchange?

Yes, we offer exchange. The exchange can only be used once, which means you can only return the item once. If you are still dissatisfied with the replacement item, you can only return it for a full refund.

Cancellation policy:

Can be cancelled at any time.

Company Name: Middle Bridge Ltd
Company Address:1010 Cambourne Business Park, Great Cambourne, Cambridge, CB22 6DP, United Kingdom